Shipping Policy
1. Introduction Thank you for choosing DC Healthy Grow! We are committed to ensuring your order reaches you safely and promptly. This Shipping Policy outlines our shipping procedures, options, and expectations to provide clarity for our valued customers.
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2. Shipping Locations We currently ship to the following locations:
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United States only
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Please note that we do not ship to P.O. Boxes or military addresses.
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3. Shipping Methods and Costs We offer various shipping methods to accommodate your needs. The options available at checkout include:
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Standard Shipping (3-5 business days)
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Expedited Shipping (1-3 business days)
Shipping costs vary based on the selected method and destination. The total shipping fee will be calculated at checkout.
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4. Processing Time All orders are processed within 3 business days. Orders are only shipped on business days (Monday to Friday, excluding holidays). Please allow additional time during peak seasons or promotional events.
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5. Order Tracking Once your order has been shipped, you will receive an email notification with a tracking number. This allows you to monitor your order’s journey until it arrives at your doorstep.
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6. Delivery Issues If your order doesn’t arrive within the expected time frame or if you experience any issues with delivery, please contact our customer service team at [contact information]. We will investigate the issue and work towards a resolution.
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7. Damaged or Lost Items In the unfortunate event that your item arrives damaged or is lost in transit, please contact us within 3 days of delivery to initiate a claim. We may require photographic evidence for damaged items.
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8 Changes to Shipping Policy We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page and will go into effect immediately after being posted.
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9. Contact Us If you have any questions about our shipping policies, please feel free to contact us at [contact information. We are here to help!
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Thank you for shopping with DC Healthy Grow. We appreciate your business!
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